Hello and welcome to issue 12 of the 60 Minute Affiliate Newsletter.
If you are not already a valued subscriber then click here to get the 60 Minute Affiliate newsletter delivered straight to your inbox every month.
I hope you enjoy this issue.
Warmly
Colleen
x
THE BEST AND WORST THING THAT HAPPENED TO ME IN NOVEMBER 2008
By far the best thing that has happened to me this month has been the launch of my Blog Inferno System. It’s been three months in the making and a lot of hard work. And I’ve endeavoured to do all that I possibly can to make it the most comprehensive niche blogging system around – at any rate, Firepow’s Andrew Hansen seems to think so :O)
It’s my aim to make it one of the hottest new releases in the Clickbank Marketplace and if you can help me achieve that I’d be very grateful. To download it just click here.
The worst part about creating a product and launching it is the other things that you miss – boy have i MISSED blogging, you have no idea…I’ve had to pretty much put most things on hold while I focussed on Blog Inferno and I had no idea how much I would miss it.
Needless to say I’m now raring to go back into my niche blogging hard core.
Now I’m going to focus a lot here in this issue on customer service because get this wrong even as an affiliate then you could be losing your hard earned commission cheques to people who haven’t earnt them.
This is based on experiences that I went through this past month.
First incident – an experience on Ebay.
Now within the last couple of months I had looked at Ebay for a headset that simply had a bigger padding around the area where the headset sits on the ears – as I find the smaller ones quite painful if you have to use them for an extended period.
Now I found only a couple on Ebay and purched one at a reasonable price – no problem with the transaction so far.
Now I received this item relatively quickly, however, it didn’t work. So I contacted the seller and he sent me a replacement straight away – GOOD customer service.
At this stage I still had the original faulty product.
Now the second headset also did not work and I contacted the seller again.
I was told that I could ONLY get a full refund of the purchase price and the shipping that I had already paid for the product IF at my own expense I now sent TWO faulty products back.
Now obviously the money was not an issue at all. It was the principle of the thing.
As the customer I truly did not believe that I should have to be out of pocket for any part of this transaction after receiving two faulty products from the same seller and I was determined to stick to my guns on this one – even if it meant NOT getting a refund.
I informed the seller of my concerns and was then ignored for a week.
I then issued a dispute at Ebay about this and was also ignored by the seller through this avenue.
I then escalated it to a Paypal claim. Now unfortunately Paypal didn’t agree with me and determined that they would issue a full refund provided that I now sent back both products in their original packaging and faulty condition at my own expense.
So what did I do?
Well, I swore under my breath, I have to confess, and then promptly threw both products into the bin – where they belonged – I refused to spend half an hour in my lunch hour to go to the post office and then pay $10 or more for shipping the product back when I had paid about $20 for the product initially.
Then I went to Ebay to post my feedback. After much thought and consideration I decided to leave negative feedback because while his INITIAL customer service was very good ultimately it was EXTREMELY POOR and I am a firm believer that the customer is always right.
So I simply left bad feedback for the seller and said that he had refused to give me a refund unless I returned his faulty products at my own expense – the truth.
Funnily, the next day I received an email from him pleading with me to reconsider this negative feedback as he thought that the matter had been resolved in a way I was happy with – HUH????
I ignored him. And his retaliation was leaving feedback for me – sellers can’t leave bad feedback now as a result of buyers leaving feedback in the past and getting retaliatory feedback as a result – so his feedback was Seller Aware In Big Capitals – Buyer Refused Refund.
Very poor behaviour and judgment in my opinion and really not warranted in the circumstances. I leave it to God and Karma to judge that issue.
POOR Customer Service Incident Number 2 – This one only happened recently. yesterday I had decided to take a seven day $1 trial of some program online – which would result in joining a monthly membership fee if I did not cancel the trial membership promptly enough.
It also offered a choice of three free software programs to try which also then upgraded to a purchase of some kind.
Now I inspected what was on offer and really didn’t find it very valuable to what I was looking for and I went to the original email that I had received which said to cancel this transaction simply reply to this email.
I did this in a very polite manner only to find the next morning an email which stated to cancel the membership I had to call a number oversaes.
Well, you can imagine the return email I sent to this response. Firstly, I live in Australia as you probably know and I am not making an international call to anyone to cancel a subscription while they try and push another hard sell on me.
Second, I had followed the intructions in the letter and it should have cancelled the membership, no questions asked.
VERY POOR customer service and support. After a flurry of emails it was cancelled as it should have been first time around.
Here’s where people sometimes lack foresight.
Firstly, the Ebay seller was a power seller with about 10,000 transactions A MONTH> Obviously he is making a lot of money and yes I am only ONE customer out of 10,000 people however in my philosophy you treat your customers like gold because without them you could end up in dire straits.
Secondly, word of mouth is everything nowadays and people frequently look for reviews on products and of people online. People are much more prone to complain about something or someone they don’t like to fifty people than to share one compliment with one person.
Thirdly, I truly believe what you give out to the universe you get back. That’s certainly my hope in some situations. Let’s take the example of child support. Now in my personal circumstance I was a single mother for four years before I remarried. My first husband and I separated a long time ago, throughout this time there have been constant battles over child support and his ultimate desire not to pay anything.
Now while in the past I really did need that money to help raise our two children I don’t now and I am incredibly grateful for that.
However, it is the principle of the thing. Only recently I had a phone call from the agency stating that he has applied to have his child support reduced to the bare minimum $25 a month for two kids on the basis of his income.
This week I received a letter stating his income is zero and he only has to pay $25 a month for years to come – and in the same breath he has told the mother of his other child that in the next couple of years he’s going to be making a lot of money.
Basically he is started another new business venture and is claiming he has no money while he drives around in a 4WD and is dripping in gold jewellery.
At any rate, I wait for karma in that one too. Because it’s the principle of the thing – I’m big on principles and morals as you can tell.
NOW I’LL GET OFF MY SOAP BOX!
Now I created a video this week for you as an example of a really great affiliate site in my example promoting webhosting deals.
I just came across it by accident and then decided to do a video about it.
Click here to watch what I believe to be a very good example of an affiliate review site for a number of products.
Click here to get access to the awesome video program that I used to create the video and then upload it straight to my webserver with a couple of mouse clicks.
Tips For Maintaining A Successful Blog
Creating a blog is relatively simply. However, maintaining a successful blog is a far more difficult process. This is because there are so many different factors which can contribute to the success of a blog.
Posting New Blog Entries Regularly
The importance of posting new blog entries on a regular basis cannot be underestimated. This is so important because regular postings offer dedicated blog visitors an incentive to keep returning to the blog. Readers may visit a blog originally by chance but become committed to returning to the blog regularly based on the content which is provided on a regular basis. If the blogger allows the blog to become stagnant, the readers do not have motivation to keep coming back to the blog.
The length as well as the depth of a blog post can vary considerably based on the subject of the blog and the expectations of the target audience. However, in many cases even a relatively short blog entry offering only a small amount of information may be enough to keep readers interested. This can be useful when the blogger is unable to provide in depth posts but in the long run, blog readers are looking for a certain degree of sustenance and will likely expect the blog to be updated with new posts regularly.
Understanding the Blog Audience
Successful bloggers should also be adept at understanding the blog audience. Most successful blogs focus on a rather exclusive niche which draws a unique set of visitors.
You should also be well aware of the type of information the blog readers are seeking and the way in which they prefer to have the information provided. This is important because some blog readers may enjoy lengthy pieces while others may prefer posts which are brief and to the point. Still other blog visitors may prefer to have posts provided as bulleted points in an easy to read manner. Providing the information in a way in which the visitors can process the information easily is as important as providing quality information.
Evaluating Changes to the Blog
Finally, all successful bloggers know how to make changes to the blog carefully and evaluate the effects these changes have on blog traffic. This is critical because a blog which is already successful can be doomed to failure if the blogger makes a change which is not appreciated by the dedicated visitors and does not address the concerns of the readers.
To avoid this potential problem bloggers should be careful to only make one change at a time and to allow ample time to evaluate the effect the change has on website traffic as well as the comments from readers before deciding whether to reverse the change or make additional changes.
Similarly a blog which is looking to increase website traffic can run into problems if they make too many changes and do not evaluate how these changes are affecting the blog’s traffic. A better strategy would be to make small changes one at a time and evaluate the effect of the change carefully before making more changes. This will help guide the blogger to produce a successful blog.
Finding Blogging Career Opportunities
Many freelance writers are beginning to find blogging is one of the newest career opportunities available to them.
Although blogging career opportunities are becoming increasingly popular, many writers are not aware of how to find these wonderful opportunities.
These career opportunities may be offered as ghost writing positions or as positions offering a byline to the writer and finding these blogging opportunities is often very similar to finding any other career opportunities for writers.
Companies seeking a blogger may post the job opening in the same manner in which they would post other openings with the company such as accounting positions or administrative positions.
Therefore, writers interested in a position as a blogger should utilize the same job search websites they rely on to find other career opportunities.
Bloggers may also wish to visit career websites and message boards which focus exclusively on careers in blogging.
The ProBlogger.net website is just one example of a website dedicated exclusively to putting bloggers in connection with those who are interested in hiring a writer for a particular blog. Interested bloggers should also consider joining message boards for those who blog for a living.
The Benefits of a Career in Blogging
There are many benefits to pursuing a career in blogging. Perhaps one of the most alluring benefits to a career in blogging is the work can typically be done as a telecommute position. This is because as long as the blogger has access to the software necessary to write and upload a blog, there is no need for the blogger to perform the work from a specific location.
This means the blogger can reside virtually anywhere in the world and can likely perform the necessary work from his own home. However, not all blogging positions are telecommute positions. Some companies may require bloggers to perform the work onsite as a matter of personal preference.
Finding Time to Blog
One of the problems which many bloggers face is finding the time to blog. This is especially difficult if the blogger maintains several blogs or if the blogger maintains a current events blog in which posts must be timely in order to be relevant and of interest to the readers.
Writing blog posts in batches and scheduling them to publish as needed is one way to deal with managing several blogs.
However, writers of blogs related to current events must take special care to budget their time wisely to ensure they are publishing topical blog posts. One way this can be accomplished is by setting aside time daily to reading current events to derive inspiration and then scheduling time after that to write and publish the blog. For example a blogger with a current events blog might choose to review the previous day’s news the first thing in the morning to ensure they are reviewing all of the relevant news from the previous day before writing the blog post.
The Current Movers And Shakers On Clickbank Are:
Dish Network Business
Internet Cash Package
Get Your Love Back Now
Google Revenge
Affilorama Affiliate Marketing Training
Ultimate Guide To Making Money With Adwords
Doc Browns Futures, Forex And Options Autopilot
Guitar Methods
Stop Stuttering
Football Profit System
How To Manifest What You Want
The Super Mind Evolution System
Japanese Proficiency Power
Attractive Credit Secrets
Simplified Forex Trading System
The Winning 6/8 Craps Strategy
Find Hot Marketins
Affiliate Video Brander Elite
Teach Your Parrot To Talk
Get Into Harvard
Beading For Beginners
The 20 Hottest Selling Products On Clickbank According To Wealthy Affiliate Are:
Real Money Doubling Forex
Criminal-Check.com
Affilorama
The Super Mind Evolution System
Corner Stay Ads
People-Records.net
Forget Learning It
Underground Hypnosis Course
Forex Autopilot Robots Trading
Grow Taller 4 Idiots
Resistance Band Workout Porgram
Google Traffic Strategy
World Of Warcraft Gold Secrets
Reverse Phone Detective
Cold Sore Freedom In 3 Days
Maverick Money Makers
Chopper-Tattoo
Unlimited Wii Downloads
The Blood Pressure Miracle
MyEasyHomeJob.com
To find out more about any of these products search for them here:
Well, that’s the end of another issue of your 60 Minute affiliate newsletter. I hope you enjoyed it and I wish you a wonderful December with many blessings.
Warmly
Colleen
x
PS: Be sure to check out all my websites below…
http://www.Firepow-Software-Review.com
http://www.60MinuteAffiliate.com
http://www.BlogInferno.com 
http://www.CBPresellTemplates.com
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